Back up a passkey wallet
Keep a passkey wallet when its device is lost: a backup in your own Google Drive or a file you lock, and how to restore the same address.
On this page
A passkey wallet made on naulon is owned by a passkey, and a passkey lives on one device or in one password manager. Lose that and you lose the wallet, with whatever it holds. A backup lets you put the same wallet on a new device: same address, same balance.
naulon holds no copy of the backup and cannot recover a wallet for you. That is the point of the design, and it is also why this page exists.
This applies to passkey wallets only. A wallet you connected or pasted is backed up by whatever app made it.
Where the backup line is
Every page that shows one of your passkey wallets carries a line under it: your payout wallet, a site's payouts, an author's payouts, and a buyer's withdrawal address while a Live balance is open. It reads one of:
- Not backed up. If this device is lost, so is this wallet.
- Backed up to Google Drive or to a file, with Check and Add another backup.
- Backed up on some networks only, with Finish the backup.
- The backup is gone, with Back up again.
Make a backup
Press Back up and choose where to keep it. You can have both kinds for one wallet.
Google Drive™
The backup is saved to a hidden folder of your own Google Drive that only naulon can open. You don't see it among your files and there is nothing to remember. Google asks you to allow one permission, "See, create, and delete its own configuration data in your Google Drive". naulon cannot see any other file you keep there.
Two things to know:
- The backup belongs to the Google account you chose. The line names that account, and a restore asks for the same one.
- If you remove naulon from the apps connected to your Google account, Google deletes the backup. Check tells you whether it is still there.
A file you keep
You download a file locked with a passphrase you choose, at least 12 characters. Before the wallet relies on it, you pick the file back and type the passphrase once more, which proves the file opens.
Nobody can reset that passphrase. Without it the file opens nothing. Keep the file and the passphrase in two different places.
What happens when you press the button
Three steps, shown as they complete:
- The backup is saved to Drive, or the file is downloaded.
- It is read back, to prove it works.
- It is added to the wallet on each network the wallet uses. Your device asks for your passkey here, once per network.
If the third step fails on a network, the wallet is unchanged there and the line says which networks are covered. Finish the backup picks up where it stopped and makes no second file.
Get a wallet back
On the new device, sign in, open the page that shows the wallet and press Lost your passkey?. Choose the backup to use:
- Google Drive: sign in to Google as the account named on the line.
- A file: choose the backup file and type its passphrase.
Your device then makes a new passkey, and the wallet is moved to it on each network. The address and the balance stay the same. If one network does not take the change, the page says so; open the same backup again to finish, and no second passkey is made.
Replacing the passkey on a wallet asks for your second factor first, the same as changing a withdrawal address.
What a backup does not do
- It does not lock out the old device. After a restore the old passkey still works. That is what you want when the phone turns up in a coat pocket. If the device was stolen and can be unlocked, move the money to another wallet.
- It does not give naulon your wallet. The backup never reaches our servers. We record that a backup exists, its kind, the Google account it sits in, and a public address that lets the network recognise it. None of that can move money.
- It is not a second way to sign in. A backup restores a wallet. Your naulon account has its own recovery codes, under Security.
When something is wrong
| The page says | What it means |
|---|---|
| The backup is no longer in Google Drive | It was deleted, usually by removing naulon from your Google apps. Back up again. |
| That was a different Google account | Sign in as the account named in the message. |
| This Google account has no backup for this wallet | Try your other Google accounts, or use a file backup. |
| That passphrase does not open this file | The passphrase is wrong. It cannot be reset. |
| This backup is for a different wallet | Each backup opens one wallet. Pick the one made for this address. |
| The network has not confirmed this yet | Wait a minute and press the button again. Nothing is repeated. |
| Your browser blocked the Google window | Allow pop-ups for this site and try again. |
Google Drive is a trademark of Google LLC.