Billing and invoices

This page covers the plan your account runs on: what it costs, when it's invoiced, and how to pay it. It lives under Money → Billing. The toll itself pays your authors directly, wallet to wallet; see For authors.

Plans and periods

Single site is free and never invoiced.

Studio and Enterprise run on a period: thirty days by default, or a year. On Studio you pick the term on the plan shelf or on /pricing; a year costs less than twelve months, and the discount is published on /pricing. On Enterprise the term, monthly or yearly, is part of the offer we send you, and a year also costs less than twelve months.

• Studio is free until the toll has paid you. Once agents have paid your sites past the threshold published on /pricing, Studio bills every period until you cancel. Nothing before that point is billed or backdated.
• Enterprise is sales-led, so the plan shelf shows sites and seats as "by agreement". We send you an offer with a price, a term, and the sites and seats it covers. Nothing changes until you accept and pay; from then on that is billed every period, and your Billing page shows the sites and seats you hold. Enterprise bills from the start, whatever the toll has earned, because it buys SSO, an audit log and compliance exports.

A few early accounts hold a plan granted directly rather than subscribed to. Those plans have no billing period and are never invoiced.

Changing your mind about a year

For seven days after the charge, you can end a yearly plan from the Billing page and get the full amount back, not a prorated part. Your plan stops immediately rather than running to the end of the term; the page says so before you confirm.

The button appears only for a yearly plan paid by card. A USDC payment is a settled on-chain transfer that cannot be reversed, so it has no refund, through the page or through support.

After the seven days, a yearly plan behaves like any other: cancel whenever you like, and it runs to the end of the term you paid for.

Changing plan mid-period

Moving up happens now. You pay the new plan's price for the time left in the period, less what you already paid for that time, and the change lands when that payment does. Monthly to yearly counts as moving up, and your year starts when you pay.

Moving down waits for the end of the period you've paid for. Nothing is refunded or credited; you keep your plan until the date the page shows. If your account holds more sites or seats than the smaller plan allows, the switch is refused until you've removed the extra ones, and the page tells you how many.

A move that grows one thing and shrinks another at once, such as an Enterprise deal with more sites but fewer seats, has no single direction and is refused. Make it as two moves.

An unpaid move up lapses on its own after seven days, or at the end of the period if that comes sooner, and nothing about your account changes. Without automatic payment, choosing your current plan again withdraws a scheduled move down.

You can change your own plan up to three times in a rolling 24 hours; the page shows how many changes you have left and when the next one opens. A move down to Single site is never refused, even at the limit, so you can always leave a paid plan. It still counts as one of the three.

Before and after the threshold

Before it, your plan is free and nothing accrues. The Billing page shows how far along you are.

After it, Studio is an ordinary subscription, billed every period until you cancel with one click on the Billing page. A quiet month after that point is still billed. We email you when the threshold is crossed, before the first invoice.

Paying automatically

If the card route is available to you, the Billing page offers automatic payment. Our payment provider then charges your card each period, and each charge shows here as a paid invoice. Cancel it whenever you like; your plan stays until the end of the period you've paid for.

Without it, each period raises an invoice you pay yourself, as described below.

With automatic payment on, plan changes work the same way: a move up is charged to your card immediately, and a move down is scheduled for the end of the period.

The exception is a move down to a plan that is still free for you, such as Studio before the threshold. A card subscription charges every period, so it can't hold a plan you don't pay for yet. Automatic payment stops at the end of the period and the new plan starts then, billed here like any account without a card. Keep card payment on the Billing page undoes the move until that date.

Getting the tax invoice

Every card payment on the Billing page has View and Download, which give you the official tax invoice issued by the payment provider. Give that to your accountant; the history row and the card receipt are not tax documents.

Invoices are generated on request, so the first click can take a second. If you are asked for a billing name and address, the provider requires them; the page links to their portal, where your card and payment history also live.

Paying an invoice

When a period is billed, the amount and due date appear at the top of the Billing page with the payment options underneath. Where both routes are open, you choose.

By card. A hosted checkout run by our payment provider, who is the merchant of record and issues the tax invoice. The invoice closes when they confirm the charge. Every plan has a fixed price, and the checkout charges exactly that; nobody types in an amount.

A price agreed with us is charged as the plan's fixed price less a discount only your account can use, and the page shows that subtraction before you pay. An agreed figure above the plan's price cannot be expressed as a discount, so it is settled by direct invoice, and the page says so.

In USDC, on-chain. naulon can settle an invoice the way it settles a toll, with no card. If your site's payouts are naulon-managed, the wallet your toll income lands in can pay in one signature. From any other wallet, first sign a short message to prove you control it, then send the exact amount and paste the transaction hash. naulon only credits a transfer that lands at the address the page names, on the network it names, from a wallet you've proved. A transfer settles exactly one invoice, so sending the total for several open invoices in one transaction still leaves the others open, with the surplus unattached to anything.

Paying an invoice is limited to the account owner or a teammate holding the billing role. See Team and access. If neither route is open on your account yet, the invoice offers a support thread with the invoice attached.

If an invoice goes unpaid

Studio before the threshold is never invoiced.

Once an invoice is raised, you have seven days to pay it. If it is still unpaid after seven days, the account moves to Single site and the invoice is withdrawn. Card renewals work the same way: our payment provider retries a failed charge, and after seven days your plan moves to Single site.

To come back, move up as usual: Studio from the plan shelf, Enterprise through a new offer. The plan returns when it's paid.

Requesting a plan never depends on any of this

Every tier can be requested at any time, whatever your earnings or unpaid invoices. The threshold and invoices only decide whether the plan you hold is billed, never whether you may have it.

Only the account owner can file the request. See Team and access for who holds which role. For Enterprise, we answer with an offer. Accepting and paying it is what puts the plan on your account.

Invoice history

Every invoice is listed on the Billing page, newest first, with totals paid and outstanding. A withdrawn invoice, replaced after a plan change or dropped with an unpaid plan, is shown struck through. Each paid invoice shows how it was settled, and an on-chain payment links to the transaction on the block explorer.