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ANÁLISE DE RESISTÊNCIA À SISTEMA DE INFORMAÇÃO: UMA INVESTIGAÇÃO NO QUADRO FUNCIONAL FEMININO DA UNIVERSIDADE FEDERAL RURAL DA AMAZÔNIA

Michelle Borges Miranda, Carlos André Corrêa de Mattos, Ruth Helena Cristo Almeida and 1 more

Colloquium Exactarum · 2016

doi:10.5747/ce.2016.v08.n2.e159 (opens in a new tab)

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Abstract

The Resistance Information Systems (RSI) is a phenomenon studied to understand the behavior of users of technologies systems when they are subjected to changes in organizations. Such behavioral actions can contribute negatively or positively within the organization, according to how the phenomenon is handled by managers. Understanding the factors that lead to the occurrence of this phenomenon in public organization is important to organizational success. This study aimed to identify and analyze the cause of the phenomenon vectors between UFRA servants. In this sense it adopted a quantitative approach, using simple probability sampling techniques to interpret the results of the field work.

Abstract licence: CC BY-NC-ND

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