Eine Kundenreise: Mit Prozessmanagement auf dem Weg zur Kundenorientierung
Cornelia Vonhof, Eva Haas-Betzwieser
o-bib. Das offene Bibliotheksjournal · 2022
doi:10.5282/o-bib/5848 (opens in a new tab)
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Abstract
Kongressbericht Hands-on Lab auf dem Bibliothekskongress 2022 in
Abstract licence: CC BY
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