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A fuzzy- rough set approach to determine weights in maintenance quality function deployment A fuzzy- rough set approach to determine weights in maintenance quality function deployment

Davy George Valavi, V.R. Pramod

Decision Science Letters · 2017

doi:10.5267/j.dsl.2016.8.002 (opens in a new tab)

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Abstract

Maintenance Qualitn Function Deployment (MQFD) is a methodology for improving the quality and effectiveness of maintenance services in a manufacturing organization. One major part of it is House of Quality (HoQ). HoQ translates the experts’ voice into technical requirements for the improvement of maintenance quality. These data are generally vague in nature. Fuzzy numbers are generally used to represent vague data in HoQ. Since some parameters are predefined in fuzzy approach, the experts’ opinion may not be truly reflected in the HoQ analysis. In this work, a rough set - fuzzy approach, is proposed for MQFD to overcome this drawback.The objective of this model is to prioritize the technical requirements effectively with the proper reflection of customers/experts’ perceptions in the output. An illustrative example is presented to explain this approach.

Abstract licence: CC BY

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