Assessing The Importance Attributed by Turkey to Logistics Performance: Application Of Content Analysis on Association Publications

The Logistics Performance Index (LPI) published by the World Bank allows countries to monitor and compare logistics performance criteria such as customs procedures, infrastructure quality, and on-time delivery. It has been observed that Turkey’s ranking in this index has fluctuated over time. This study aims to examine the importance that Turkey places on its logistics performance. For this purpose, the internationally recognized measure LPI and its components have been used. Deductive content analysis was conducted on the periodic journal issues published by UTIKAD, a non-governmental organization. Root words representing the six components of the LPI were identified and analyzed in 24 journal issues published between 2018 and 2023, chosen because the previous LPI was released in 2018. The importance given to these components was evaluated based on the frequencies found. Additionally, a SOAR analysis was also performed based on the information in the analyzed journal issues. Recommendations were made on digitalization of customs procedures, infrastructure improvements, emphasis on service quality, the importance of on-time delivery, international shipment, and tracking and traceability. The study also concluded that LPI components should be emphasized more. Specifically, the infrastructure criterion needs more attention, according to findings from both the literature and content analysis. This study is the first to evaluate the importance of logistics performance through content analysis of association publications. The results provide strategic guidance for improving Turkey’s logistics performance.

Abstract licence: CC BY-NC

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