ANALYSIS OF THE INFLUENCE OF THE ATM STAFF PERSONNEL PROFESSIONAL QUALITEIS ON AIR TRAFFIC SAFETY

The profound and qualitative analysis of the work which is carried out by the controller in direct management of the air traffic and preventing aviation accidents is of great importance, since there is a significant number of factors affecting the consequences of any air-traffic event. While analyzing the work of the air traffic controller (ATC), it is necessary to take into account his physical condition, as well as his work experience and age. Careful examination of controller’s internship, retraining and unsupervised work processes is one of the effective accident-preventing methods allowing us to visualize and track the relationship between the identified errors and possible options for minimizing them. In order to make a detailed analysis of ATC performance, each civil aviation enterprise employs the means of objective control and a method of supervision containing a data set of the revealed errors made by the controller while working. The process of monitoring with the help of objective control means makes it possible to identify the drawbacks in the air traffic management while performing each operation, and also to develop a set of measures for preventing aviation accidents in the future. However, it is not always possible to identify problems in time, because they can be hidden from the inspectors intentionally or due to such circumstances as emotional and spiritual experiences of the air traffic controller, provoked both by the activity inside the working environment and beyond it. The notion of a "human factor" is versatile, so it is important to interpret it accurately. The "human factor" should be scrutinized relying on the experience of highly-qualified specialists, since all areas differ from each other by interaction with machines, procedures and the surrounding environment, as well as cooperation of people inside these areas.

Abstract licence: CC BY

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