Workload distribution analysis of a Technology Course curriculum using QFD concepts

This article aims to present the application of QFD methodology concepts to an analysis of the curriculum of a Technology in Mechanical Manufacturing course. The QFD technique is used to identify the needs and expectations of customers, creating a QFD Matrix as a response, known as the House of Quality. This research examined a curriculum to see how the subjects are grouped in relation to areas of knowledge, with the purpose of proposing a new model for grouping subjects. This was accomplished by using the workloads for the subjects of the current course as a basis to design a new distribution model. Thus, by conducting research with stakeholders and using another course in the same city as a benchmark, it was determined that the workload distribution of the subjects could be improved to meet the requirements of the customers in a more realistic and appropriate form. The results provided the percentage ratios of the knowledge areas most associated with the course, creating a basis for a review of the curriculum.

Abstract licence: CC BY-NC

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