Aging Services Workers in the Pandemic: Voiced Experience of Senior Center Staff and Case Workers
Esther Narkie Okang MPA, MS, BS, Siohban Aaron PhD, MBA, RN, AGPCNP-BC, Katherine Supiano PhD, LCSW, FT, FGSA, APHSW-C and 1 more
Gerontology and Geriatric Medicine · 2022
doi:10.1177/23337214221116470 (opens in a new tab)
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Abstract
We conducted a qualitative descriptive study, using focus groups to understand the experience and perspective of the older adult service staff during both the first and second wave of the COVID-19 pandemic. Participants expressed the need for more education and training and ongoing psychosocial support, yet demonstrated sustained resiliency coping, work self-efficacy, and a deepened dedication to community residing older adult clients.
Abstract licence: CC BY-NC
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