Railway freight transportation liberalization as a solution for improving client services quality

Scientific approaches for defining liberalization as a priority trend in rail transport development has been generalized. The main liberalization purpose and goals have been revealed and systematized. The international experience in rail freight traffic liberalization has been analyzed and conclusions about its efficiency have been made based on statistical data. The basic prerequisites for performing the reformation of rail freight transport in Ukraine by means of liberalization have been revealed. The existing form of transportation process organization at JSC "Ukraine Railways" has been described. A thorough analysis of statistical data characterizing the operational results of the main railway enterprise in Ukraine has confirmed existing problems in the industry that can be resolved through the liberalization process. A survey has been conducted for the main railway customers and a conclusion based on the obtained results has been made considering liberalization necessity for improving customer service quality. A plan of further actions for freight transport liberalization has been proposed.

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